Privacy Policy

We collect information to process your orders, improve our services, and communicate with you. This may include:

Information you provide directly

• Name
• Email address
• Billing and shipping address
• Phone number (if provided)
• Order details
• Messages submitted through our Contact Us form

Information collected automatically

When you browse our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

Payment information

Payments are processed securely through third‑party payment providers. We do not store or have access to your full payment card details.

We use your information to:

• Process and fulfil your orders
• Provide order updates and customer support
• Respond to enquiries submitted via the Contact Us form
• Improve website performance and user experience
• Detect and prevent fraud or misuse
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

We may share your information with trusted third parties only when necessary, such as:

• Payment processors
• Delivery and courier services
• Website hosting and analytics providers

These partners only receive the information required to perform their services and must protect it in accordance with data protection laws.

Our website uses cookies to:

• Enable essential site functions
• Remember your preferences
• Analyse site traffic and performance

You can manage or disable cookies through your browser settings, though some features may not function properly without them.

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (in certain circumstances)
• Object to or restrict certain types of processing
• Request a copy of your data in a portable format

To exercise any of these rights, contact us using the form on our website.